Refund Policy – WPcrates.com
At WPcrates, we offer digital products under the GNU General Public License (GPL). Since these products are non-tangible and instantly downloadable, our refund policy is outlined below.
✅ Refund Eligibility
We provide a 100% refund if:
- The plugin or theme is completely non-functional.
- And we are unable to resolve the issue or provide a working version.
🚫 No Refunds Will Be Issued If:
- You no longer need the product.
- You purchased it by mistake.
- You don’t know how to use it.
- The product doesn’t meet your expectations.
- You misunderstood the product or membership terms.
📦 Downloaded Products
If the file has already been downloaded, refunds are only possible if the product is broken and we are unable to fix it.
🔍 Important Notes
- WPcrates.com is not the original developer of the software. We do not guarantee author support or long-term compatibility.
- Please read the product description carefully before purchase.
- Some exclusive items may not be part of membership plans. These will be marked clearly.
📩 Need Help?
If you believe your situation qualifies for a refund, email us at:
contact@wpcrates.com
Each request is reviewed individually. Approval is not guaranteed.
If you believe your situation qualifies for a refund, email us at:
contact@wpcrates.com
Each request is reviewed individually. Approval is not guaranteed.