Frequently Asked Questions
1. What is WPcrates?
WPcrates is an online store offering both original licensed and GPL licensed WordPress plugins, themes, Elementor kits, HTML templates, and more digital products at affordable rates.
2. Are the GPL products safe to use?
Yes. We thoroughly scan all GPL products to ensure they are 100% malware-free, clean, and safe to use on any website.
3. Do I get updates with my purchase?
Yes. We provide lifetime updates for GPL products and regular updates for original licensed items, depending on the product.
4. Will I get official support from plugin/theme authors?
No. GPL products do not include support from original developers. However, our team is always here to help with basic guidance.
5. What payment methods are accepted?
We accept Visa, MasterCard, and Stripe.
6. How are your prices so low?
GPL licensing allows us to legally redistribute WordPress plugins and themes, enabling us to offer them at significantly lower prices.
7. Can I use the product on multiple sites?
Yes. All GPL products can be used on unlimited websites. Original licensed products may have restrictions depending on license type.
8. How do I download my purchased product?
Once your payment is completed, download links will be available instantly from your account dashboard on our site.
9. Do you offer refunds?
Yes, we offer a 100% refund if a plugin or theme does not work and we’re unable to resolve the issue. Your satisfaction is guaranteed.
10. How can I contact support?
You can contact us anytime via email at contact@wpcrates.com. We’re here to assist you.
